Position Location: Davenport, IA
Position is based in the U.S. Visa sponsorship is not available for this position.
Amplified Digital is a full-service digital ad agency focused on digital marketing solutions. Our goal is to help business owners successfully navigate through an ever-changing digital landscape and achieve their top marketing initiatives.
Amplified Digital is seeking a Client Communications Specialist, who will work with various teams across our enterprise to help our clients develop, coordinate, and implement multiple channels of outward communication to promote their brands in meaningful ways.
The Client Communications Specialist will be responsible for leading efforts to understand and promote the value of digital marketing communication tools with our clients. During the sales process, you will act as a guide, working with prospective clients and market sellers to explain and strategize on how effective outward communication can help them improve their lead acquisition rates, customer retention rates and overall business profitability.
Maintaining rapport with Agency Leadership and Market Partners to ensure open communication and the sharing of ideas is a key component of this position.
In This Role, You’ll:
- Communicate and collaborate with various teams to develop and execute sales strategies and launch programs/plans as the company introduces enhancements to existing solutions and/or releases new products
- Aid in the creation and development of outward facing marketing materials and information.
- Become an expert at presenting how the communication marketing tools can help a client improve the fundamentals of their business
- Work with our Agency and our Market Partner sales teams to dissect a potential client’s business goals and help them develop a better plan for achieving them
- Aid clients throughout their journey with the Agency’s communication marketing technologies – checking in frequently on progress and benchmarks
- Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
We’re looking for you if you:
- Have the desire and commitment to do what it takes to be successful in a fast paced environment
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Are extremely detail-oriented, possessing excellent written and verbal communications skills
- Work well under deadlines, pressure, and are able to manage multiple projects at the same time
- Have the ability to take the initiative in learning and implementing new concepts, ideas, and methods
- Possess superior grammar, proofreading and editing skills
- Anticipate client needs and provide them with the necessary information or assistance to aid in their achievement of success
Qualifications and Skills:
- 3+ years of professional experience (digital agency experience preferred)
- Passion for and expertise in communication & digital marketing
- Availability to work full time in an ever evolving industry
- Ability to properly manage time, stay organized, multitask and work in a fast paced environment
- Strength in both collaborating in a team environment or working independently
- Excellent critical thinking, problem resolution and interpersonal skills
- Excellent written and communication skills for presentations, consultations, teamwork, and client management
- Experience at a digital agency (Web/App Development, Creative or Marketing agency)
- Familiarity with communication marketing platforms and tools
- Experience with Adobe Creative Cloud, Photoshop, or Canva
Amplified Digital is a division of Lee Enterprises, and offers a competitive salary and benefits package as well as a challenging and rewarding work environment. Amplified Digital and Lee Enterprises are Drug-free, Equal Opportunity Employers. For more information about Lee, please visit www.lee.net. Equal Opportunity Employer.